You may return your SIM(s) within 14 calendar days from the day that you receive your SIM(s) without giving any reason (“right of withdrawal”). To implement your right of withdrawal, you must inform us in writing, within the timeframe stated above, by email to: 
. A confirmation reply will be sent upon receipt of your request with details about how to proceed with returning your SIM(s).
A refund, excluding shipping costs, will be provided upon receipt of the returned SIM(s) to our warehouse. The cost of returning the SIM(s) will be the responsibility of the consumer. Please note that the product must be in brand new condition, fully sealed from the manufacturer in its original packaging, and unused when being returned. Please include a copy of your payment receipt together with your return. Only SIM cards purchased directly from www.1datasim.com can be accepted for return.
Should you decide to cancel your order, you may do so by sending us an email to within 2 hours of placing your order on our website.
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